FAQ

Asked often, answered straight.

Everything people ask before — and right after — downloading Meros. If your question isn't here, support is one scroll down.

01

Getting started.

What is Meros?

Meros is an AI meal-planning app for weight loss, built for iOS. Scan your pantry barcodes, set a goal, and Claude builds a 7-day plan around what you already own — your kitchen, your taste, your week.

Is Meros free?

Free to download, no credit card required. The free tier includes pantry scanning, a full weekly plan (curated recipes plus 3 AI-generated dinners and 2 AI-generated lunches each week), meal logging, and weight tracking. Premium unlocks the full AI everything.

Is Meros on Android?

iOS only right now. If you have an iPhone, Meros is on the App Store.

How long does setup take?

About ninety seconds. Scan a few barcodes, set a calorie goal, generate your first week. That's the whole ceremony.

Do I need to scan my whole pantry?

No. The more Meros knows about your shelves, the better the plan — but it plans perfectly well from a goal alone and learns your kitchen as you go.

02

Plans & calories.

How is a weekly budget different from a daily limit?

Meros budgets calories across the whole week instead of policing each day. Eat lighter on Tuesday, go bigger on Friday — the week still lands on target. No guilt screen, no red numbers at 9 p.m.

Can I swap a meal I don't like?

Yes — one tap. Tell Meros why (too fussy, wrong vibe, hate cilantro) and future plans take the hint. On the free tier, AI regenerations are capped at 3 dinners and 2 lunches per rolling 7 days; premium is unlimited.

What if my schedule changes mid-week?

Re-plan from where you are. Skip days and fixed meals are respected when the plan regenerates, so the rest of the week bends around real life instead of pretending Monday never happened.

Does Meros handle dietary restrictions?

Yes. Set dietary needs per person, and household plans respect everyone's restrictions at once — one plan the whole table can actually eat.

Where do the calorie numbers come from?

Nutrition data is cross-checked across FatSecret, USDA FoodData Central, and Open Food Facts. Restaurant meals are AI estimates, and they're labeled as such.

03

Pantry & scanning.

What can I scan?

Any packaged barcode — groceries, snacks, frozen meals, the mystery box at the back of the freezer. Barcode scanning is unlimited on every tier.

Can I scan a receipt?

Yes. Photograph a grocery receipt and Meros reads the items into your pantry. The free tier includes 5 receipt scans per month; premium raises that to 300.

A barcode came back wrong or missing — now what?

Fix it once and Meros remembers the correction for your household — it wins future lookups from then on. Truly unknown products can be added manually.

Can I log a meal with a photo?

Yes. Snap a photo of your plate and Meros logs it. Free includes 1 photo log per month; premium is unlimited.

04

Pricing & premium.

What does premium cost?

$10.99 per month or $99.99 per year, billed through the App Store — the price shown at checkout is final. Cancel anytime in iOS Settings → Apple ID → Subscriptions.

What does premium unlock?

Unlimited AI meal plans and regenerations, restaurant mode (macro estimates for eating out), recipe import from any URL, advanced analytics, Apple Health sync, unlimited photo logging, Family Plus (up to 8 household members), and automatic plan recalibration as your weight changes.

Does one subscription cover my household?

Yes. If any member of your household is premium, everyone in it gets premium features. Free households can have up to 3 members; Family Plus extends that to 8.

How do refunds work?

Apple handles all billing and refunds under their terms — request one through the App Store. We can't process refunds directly, much as we'd like to be that powerful.

05

Privacy & data.

Is my data used to train AI?

No. Meal plans are generated by Claude (Anthropic), and per our agreement with Anthropic, your prompts are not used to train their models.

Can I delete my account?

Yes, from inside the app: Profile → Delete Account. Your pantry, plans, ratings, weight log, and account data are removed within 30 days, and backups roll off within 90. Prefer email? support@meros.kitchen works too.

Does Meros sell my data?

No. The privacy policy has the long version; the short version is that your data is collected to plan your meals and shared with nobody we don't have to.

Still stuck?

No bots, no ticket maze — a real reply from the person who built Meros, usually within 24–48 hours.