FAQ

Asked often, answered straight.

Everything people ask before — and right after — downloading Meros. If your question isn't here, support is one scroll down.

01

Getting started.

What is Meros?

Meros is an AI meal-planning app for weight loss, built for iOS. Scan your pantry barcodes, set a goal, and Claude builds a 7-day plan around what you already own — your kitchen, your taste, your week.

Is Meros free?

Meros requires a subscription — there's no free tier. New users start with a 7-day free trial, then it's $12.99 per month or $119.99 per year. The subscription unlocks the full app: AI meal plans, pantry scanning, meal logging, and weight tracking.

Is Meros on Android?

iOS only right now. If you have an iPhone, Meros is on the App Store.

How long does setup take?

About ninety seconds. Scan a few barcodes, set a calorie goal, generate your first week. That's the whole ceremony.

Do I need to scan my whole pantry?

No. The more Meros knows about your shelves, the better the plan — but it plans perfectly well from a goal alone and learns your kitchen as you go.

02

Plans & calories.

How is a weekly budget different from a daily limit?

Meros budgets calories across the whole week instead of policing each day. Eat lighter on Tuesday, go bigger on Friday — the week still lands on target. No guilt screen, no red numbers at 9 p.m.

Can I swap a meal I don't like?

Yes — one tap. Tell Meros why (too fussy, wrong vibe, hate cilantro) and future plans take the hint. Regenerate as often as you need.

What if my schedule changes mid-week?

Re-plan from where you are. Skip days and fixed meals are respected when the plan regenerates, so the rest of the week bends around real life instead of pretending Monday never happened.

Does Meros handle dietary restrictions?

Yes. Set dietary needs per person, and household plans respect everyone's restrictions at once — one plan the whole table can actually eat.

Where do the calorie numbers come from?

Nutrition data is cross-checked across FatSecret, USDA FoodData Central, and Open Food Facts. Restaurant meals are AI estimates, and they're labeled as such.

03

Pantry & scanning.

What can I scan?

Any packaged barcode — groceries, snacks, frozen meals, the mystery box at the back of the freezer. Barcode scanning is always unlimited.

Can I scan a receipt?

Yes. Photograph a grocery receipt and Meros reads the items into your pantry. Meros reads up to 300 receipt scans per month.

A barcode came back wrong or missing — now what?

Fix it once and Meros remembers the correction for your household — it wins future lookups from then on. Truly unknown products can be added manually.

Can I log a meal with a photo?

Yes. Snap a photo of your plate and Meros logs it — up to 3 photo logs a day.

04

Pricing & premium.

What does premium cost?

$12.99 per month or $119.99 per year, billed through the App Store — the price shown at checkout is final. Cancel anytime in iOS Settings → Apple ID → Subscriptions.

What does premium unlock?

Unlimited AI meal plans and regenerations, restaurant mode (macro estimates for eating out), recipe import from any URL, advanced analytics, Apple Health sync, up to 3 photo logs a day, Family Plus (up to 8 household members), and automatic plan recalibration as your weight changes.

Does one subscription cover my household?

Not the AI features — subscriptions are personal, so each person who wants their own AI meal plans, regenerations, and photo logging needs their own. But when one member subscribes, everyone else in the household can join in member mode at no extra cost: they see the shared plan and can log food, weight, and water by hand (no AI features). A household holds up to 3 members; Family Plus extends that to 8.

How do refunds work?

Apple handles all billing and refunds under their terms — request one through the App Store. We can't process refunds directly, much as we'd like to be that powerful.

05

Privacy & data.

Is my data used to train AI?

No. Meal plans are generated by Claude (Anthropic), and per our agreement with Anthropic, your prompts are not used to train their models.

Can I delete my account?

Yes, from inside the app: Profile → Delete Account. Your pantry, plans, ratings, weight log, and account data are removed within 30 days, and backups roll off within 90. Prefer email? support@meros.kitchen works too.

Does Meros sell my data?

No. The privacy policy has the long version; the short version is that your data is collected to plan your meals and shared with nobody we don't have to.

Still stuck?

No bots, no ticket maze — a real reply from the person who built Meros, usually within 24–48 hours.